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Privacy Policy

1. Controller

The controller responsible for the processing of personal data on this website is:

Elite Detectors
Owner: Ali Alrifai
Goldammerweg 5
49744 Geeste
Germany

Email: info@elitedetectors.com
Phone: +49 172 6852316

Personal data is processed in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

2. Hosting and Wix

This website and online store are operated using the Wix platform, provided by Wix.com Ltd. and its affiliated companies.

When the website is accessed or used, data such as IP addresses, device and browser information, technical usage data and information submitted through the online store, customer accounts, forms, chat or other contact functions may be processed.

Technically necessary data is processed in particular for the secure and functional operation of the website on the basis of Art. 6(1)(f) GDPR.

Where data is processed outside the European Economic Area, transfers are carried out in accordance with applicable data protection requirements.

3. Orders and Contract Processing

When you place an order, we process the data required to perform the contract. This may include your name, billing and delivery address, email address, telephone number, ordered products, and order, payment and shipping information.

The data is processed in particular to process your order and payment, arrange delivery, communicate with you and comply with legal obligations.

The legal basis is primarily Art. 6(1)(b) GDPR and, where processing is required by law, Art. 6(1)(c) GDPR.

4. Payment Processing

We use Wix Payments to process payments. Depending on the selected payment method and transaction, payment information may be transmitted to Wix, payment processors used by Wix, participating banks and payment networks.

Wix Payments may use payment processors including Adyen or Stripe.

For iDEAL/Wero payments offered on our website, Stripe is used as the payment service provider.

Processed information may include your name, payment information, transaction information, billing information and technical information.

Processing is carried out to complete the payment selected by the customer, in particular pursuant to Art. 6(1)(b) GDPR and, where applicable, Art. 6(1)(c) and (f) GDPR.

5. Shipping

To deliver an order, information required for delivery, in particular the recipient's name, delivery address and, where necessary, contact information, may be transmitted to the shipping company responsible for the delivery.

Processing is based on Art. 6(1)(b) GDPR.

6. Email, Telephone, WhatsApp and Chat

If you contact us by email, telephone, WhatsApp or through our website chat, we process the information you provide in order to respond to your request and communicate with you.

When WhatsApp is used, communication takes place through the WhatsApp service. Personal data may therefore also be processed by the WhatsApp provider and affiliated companies.

Where communication relates to entering into or performing a contract, processing is based on Art. 6(1)(b) GDPR. Otherwise, processing is based in particular on our legitimate interest in responding to customer enquiries pursuant to Art. 6(1)(f) GDPR.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies. Technically necessary technologies may be used where required for operation, security or functions expressly requested by the user.

Non-essential technologies, particularly those used for analytics or marketing, are used only where the required consent has been provided.

Consent can be changed or withdrawn for the future through the cookie or privacy settings available on the website.

8. Google Analytics and Google Ads

Where you have provided the required consent through our cookie settings, our website may use Google services, particularly Google Analytics and Google Ads, including conversion measurement.

These services may process information about your use of our website, device and browser information, IP-related information and interactions with our website and advertisements.

The information may be used to analyse website usage, measure advertising effectiveness and optimize our advertising activities.

Where consent is required, processing is based on Art. 6(1)(a) GDPR. Consent may be withdrawn at any time with effect for the future through the cookie settings.

9. Data Retention

Personal data is retained only for as long as necessary for the relevant processing purpose or as required by statutory retention obligations.

When the purpose no longer applies and applicable statutory retention periods have expired, the data is deleted or its processing is restricted where required.

10. Recipients and International Data Transfers

Personal data may be transferred to technical service providers, payment service providers, shipping companies and analytics or marketing providers where necessary for the purposes described above.

Where service providers are located or process data outside the European Economic Area, international transfers may take place. Such transfers are carried out only in accordance with applicable data protection requirements.

11. Your Data Protection Rights

Subject to the applicable legal requirements, you have in particular the right to:

  • access your personal data,

  • correct inaccurate data,

  • request deletion or restriction of processing,

  • data portability,

  • object to certain processing, and

  • withdraw consent with effect for the future.

You also have the right to lodge a complaint with a competent data protection supervisory authority.

To exercise your rights, contact us at info@elitedetectors.com.

12. Changes to this Privacy Policy

We may update this Privacy Policy if our website, the services we use or applicable legal requirements change.

The current version published on this website applies.

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